Legal Transparency

Privacy Policy

Last updated: December 22, 2025

Introduction

At EdProwise Tech Private Limited, we prioritize the protection of your digital assets. This notice details how we handle information across our WhatsApp OS platform.

Meta Graph API Compliant

Official API integration only

Encrypted Credentials

No tokens stored in plain text

Instant Deletion

Removed from database on request

Privacy-First Design

Minimized data overhead

!Summary of Key Points

What data?

Names, phone numbers, emails, and Meta App IDs/Secrets.

Sensitive data?

We do not process passwords in cleartext or sensitive personal info.

Third parties?

We sync with Meta/Facebook and payment processors exclusively.

Why process?

To enable WhatsApp automation and campaign management.

01

Data Collection

We collect information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products, or when you contact us.

Personal Info

  • Names & Job Titles
  • Phone Numbers
  • Email Addresses
  • Billing Info

Meta API Info

  • WABA IDs
  • Phone Number IDs
  • OAuth Tokens (Encrypted)
  • Message Status
02

Data Processing

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. Examples include:

To facilitate account creation and authentication and otherwise manage user accounts.
To deliver and facilitate delivery of services to the user, including WhatsApp campaign execution.
03

Legal Bases

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

04

Data Sharing

We may share information in specific situations described in this section and/or with the following third parties:

  • Meta (Facebook/WhatsApp): To facilitate the WhatsApp Cloud API services and maintain your business account connection.
  • Payment Processors: We use Stripe and other secure gateways for subscription billing.
  • Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or acquisition.
05

Tracking Tech

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

06

Social Logins

Our Services offer you the ability to register and log in using your third-party social media account details (like your Google or Facebook logins). Where you choose to do this, we will receive certain profile information about you from your social media provider.

07

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
08

Safety Measures

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

09

Minors Policy

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

10

Privacy Rights

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.

11

DNT Controls

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized.

12

CA Residents

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes.

13

VA Residents

Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents have certain rights regarding their personal data, including the right to confirm whether we are processing your personal data, access such data, and request the deletion of your data.

14

Policy Updates

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

Contact Us

For any queries regarding your data protection or Meta API integration, our team is available 24/7.

Direct Email

info@edprowise.com

Physical Presence

EdProwise Tech Private Limited

Paschim Vihar, Delhi, 110063